Clients

Billing and your plan.

Your card, your plan and your invoices live on Stripe, the payment company that handled your card when you picked a plan. You manage them yourself, any time.

Your billing page

The button below opens your billing page on Stripe, in a new tab. Stripe asks for the email address you used when you picked your plan and sends a one-time sign-in code to it; there is no password to remember. We never see your card number.

There you can:

• Update your card.
• Switch between Starter and Growth, or between monthly and yearly.
• See and download your invoices and receipts.
• Cancel your plan.

Changing plans

Moving up or down takes effect right away, and the price difference shows on your next invoice. If you change plans before your first payment, the free period stays as it was: you still pay nothing until 30 days after launch.

When you pay

Your first payment is 30 days after your site goes live. After that, monthly plans renew on the same day each month and yearly plans once a year. Cancel before the first payment and you owe nothing.

Canceling and refunds

Cancel any month from your billing page; there is no contract. Paid yearly? Cancel within 30 days of a yearly payment and we refund it in full. What happens to your site and your files after you leave is in Terms §5.

Something else?

A question about a charge, a receipt or a plan: send us a message. We reply within one business day.